Terms and conditions

Privacy Policy

In using our web site, you may provide us with your personal data. Please click here to read our privacy policy regarding how we will use your personal data.

Terms and Conditions of Use of our Web Site

Welcome to the Northern Powergrid Metering website. This website is owned and operated by Northern Powergrid Metering Limited. Provided here are the terms and conditions that govern your use of our website. You agree that you have read these terms and conditions and that, by using our site, you are deemed to be bound by them and accept those terms and conditions. If any goods or services or other offers are featured on this website, they are subject to their individual terms and conditions of sale and/or use and are only available for customers in the United Kingdom.

Northern Powergrid Metering Limited is part of the global Berkshire Hathaway Energy Holdings Company group of companies and, in these terms and conditions, we refer to Northern Powergrid Metering Limited as 'us' or 'we'.

Meaning of Certain Words

The following words have the following meanings:-

Data - any data, text, animation and graphic images contained on the pages of this website (including information contained in and/or ascertainable from the source code).

You - the person browsing, using or connecting to the website.


This website contains materials, including text, photographs and other images and sound, that are protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are (unless specifically stated to the contrary) either owned by us or have been licensed to us by the owner(s) of those rights so that we can use this material as part of our website.

This website also contains trade marks. All our corporate, brand and product names and/or logos appearing on the pages of this website are trade marks of their respective registered proprietor and may only be used under licence from that proprietor or in accordance with these terms and conditions.

You may:-

You may not:-

This is not meant to be a full list of all those things you may not do with this website.


If you wish to provide a hyper-text link or other link to this website, you must first obtain our consent - please contact us by e-mail at the address at the bottom of this page, including the following details:-

This website may include links to external websites. This does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by another company within our group of companies.


We have tried to ensure that all information we provide on this website is correct at the time of inclusion. We apologise if any errors have evaded our checks. Please note that all Data is subject to change at any time without notice. You use the information contained in this website at your own risk as we make no warranties, representations or undertakings:-

We shall not be liable to any person for any false, misleading or inaccurate information contained on the pages of this website and we do not accept liability for any use of the information or reliance placed upon it. We do not endorse, warrant or approve the content of any other party's website or any third party products or services by virtue of any information referred to or included on, or linked from or to the pages of this website. We will not have any liability in connection with any of them (including, but not limited to, any liability arising out of any allegation that the content of any third party website infringes any law or the rights of any person or entity). Your statutory consumer rights under English law are not affected by these terms and conditions.

Changing the terms and conditions/operation of the website


If any provision of these terms and conditions shall be found by any court or body of authority to be invalid or unenforceable this shall not affect the validity of the remainder of the terms and conditions which shall continue in effect.


All disputes relating to these conditions and/or the Data contained in this website shall be governed by and in accordance with the laws of England and shall be dealt with under the exclusive jurisdiction of the English Courts.

If at any time you would like to contact us about anything contained on this page or the web site more generally, you can do so by clicking on “contact us” below and completing our contact form.

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